Need a New Microsoft Support Partner?

our Team has a reputation for being responsive, talented and professional

Signs that your current Dynamics 365 Consultants are falling short:

  • Has been indifferent or non-responsive
  • Doesn't understand both Finance & Operations and CRM
  • Failed to effectively train your staff, thus lower user adoption
  • Doesn't understand the end-to-end nature of the Omni-channel Microsoft Customer Engagement Platform
  • Has been understaffed or under-skilled
  • Has failed to bring new and innovative ideas (Future proof)
  • Doesn't embrace process automation and thus doesn't understand Copilot
  • Your current ERP CRM implementation is under-utilized, users are complaining, it's not working as promised, not responding, crashing, emails are not tracking, and other issues due to a poor setup.
Microsoft Partner

With this in mind, we suggest you consider hitting the proverbial “RESET BUTTON” and re-evaluate 'where you are now'; and 'where you want to be'.

Time to find a new Microsoft Enterprise Managed Services partner?  
Consider our D365 Support North team!

Our D365 Support North team will bring new ideas to you instead of only reacting to your requests.  A number of our clients come to us, having outgrown the vision and capabilities of those Partners who originally brought them to Microsoft Dynamics 365, Power Platform and Copilot.  We offer Incremental Transformation, Post-Go-Live Sustainment and Support for you and your team.

Managed Services

D365 Support North SLA’s and managed services for Microsoft Copilot are designed to provide continuous support and maintenance, ensuring that your AI-powered solutions remain effective and up-to-date. Key features of our managed services include:

  • Proactive Monitoring: Regular monitoring of Dynamics 365 (F&O, SCM, & CRM), Power Platform and Copilot performance to identify and address potential issues before they impact your operations.
  • System Enhancements: Implementing updates and enhancements to keep your Copilot solution aligned with the latest advancements in Dynamics 365, Azure, Microsoft 365, AI and automation.
  • Data Management: Ensuring the integrity and security of your data, with advanced encryption and compliance with industry standards.
  • 24/7 Support: Offering round-the-clock support to resolve any issues and ensure uninterrupted service.

By leveraging D365 Support North consulting and managed services, organizations can effectively harness the power of Microsoft Copilot to drive innovation, enhance efficiency, and achieve their digital transformation goals.

Dynamics 365Dynamics CRM UpgradePower Apps Consultant CanadaPower BI CanadaMicrosoft Office 365 Canada consultantMicrosoft Office 365 Canada consultantMicrosoft Copilot Configuration
If you are in a similar situation, our offer to you is to provide a:

Order a HALF-DAY review of your Microsoft Environment

The goal of this assessment (Paid or credited) is to provide you with a quick introduction to members of our team, our industry best-practices, and high level guidance to help with your Incremental Transformation, Post-Go-Live Sustainment and Support for you and your team.  Typically these intro assessments are followed by a list of written recommendations and a more comprehensive Health Check. 

  • Client: Greatly improve user adoption and productivity
  • Client: Reduced their reliance on old proprietary customizations, in-favour of functions and workflow available in newer versions of Dynamics 365
  • Client: Replaced Salesforce.com with Microsoft Dynamics 365 integrated with Outlook email and Office 365
  • Client: Finally able to get a unified view of clients sales and service requests
  • Client: Gained access to our ERP & CRM Support desk for ad-hoc support, reducing their overall support costs
  • Client: Replaced an old custom legacy application with out-of-the-box functions within Dynamics 365 CRM
  • Client: Fixed an under-delivered D365 implementation and trained end-users to realize performance and user-adoption goals
  • Client: Migrated from on-premise to the cloud with ease and confidence
“The definition of insanity is doing the same thing and expecting a different result.”

Consider our D365 Support North team, backed by Corterra Solutions and Endeavour Solutions, as your new Microsoft Dynamics 365 North American Support partner of choice.  We can start slow with a small project and evolve into large projects, SLAs, and Managed Services, naming us as your Microsoft Advisor and Digital Partner of Record.

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Steve Ewing photo

Steve Ewing

Vice President - ERP, CRM, & Cloud

Contact Steve and his team to talk about your Business Needs.

"Let's find a fit between your needs and our Enterprise team for Microsoft CRM, ERP, & Cloud solutions."

1 (888) 257-3577 x 213
sewing@D365SupportNorth.com